Zervia Tech Solutions is committed to complying with the General Data Protection Regulation (GDPR) for users located in the European Economic Area (EEA). We ensure that personal data is processed lawfully, transparently, and for specific purposes, maintaining the highest standards of data protection and privacy.
We process personal data only when we have a valid legal basis. This may include your consent when you explicitly provide permission, contractual necessity when processing is required to deliver our services, legal obligations to comply with applicable laws, and legitimate interests to improve our services and enhance user experience.
If you are located in the EEA, you have certain rights regarding your personal data. These include the right to access your data, request corrections or updates, request deletion of your data (also known as the “right to be forgotten”), restrict how your data is processed, receive your data in a structured and portable format, and object to specific types of data processing. We retain personal data only for as long as necessary to fulfill business, legal, or operational requirements. Once the data is no longer needed, it is securely deleted or anonymized to ensure your privacy is maintained. In cases where personal data is transferred outside the EEA, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs), secure cloud infrastructure, and partnerships with trusted service providers that comply with GDPR requirements. We take data security seriously and implement industry-standard measures including encryption of sensitive data, secure servers, controlled access, and regular monitoring and updates to protect against unauthorized access or breaches. Where data processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of any processing carried out prior to withdrawal. You also have the right to lodge a complaint with your local data protection authority if you believe your personal data is not being handled in accordance with GDPR regulations.
For any GDPR-related requests, including access, correction, or deletion of your data, you can contact us atcontactus@zerviatech.com